Business review
Fit Out


"2009 presented a very challenging market for the fit out and
refurbishment sector. The Group's Fit Out division has performed
well in maintaining its market share and healthy operating profit
margin. Through the quality of its delivery and depth of
experience, Fit Out is well placed to capitalise on the early
indications of renewed growth in its sector."

Steve Elliott Steve Elliott Managing director, Fit Out

The divison

Morgan Sindall’s Fit Out businesses refurbish and fit out offices, bank branches, hotels and universities. They offer clients a high quality national capability through a network of three businesses operating through eight offices.

Overbury specialises in office refurbishment and fit out, working with clients directly through their professional teams. It works on projects from a few thousand pounds upwards, with a high proportion of projects completed whilst clients occupy sensitive workplaces.

Morgan Lovell provides office fit out and refurbishment to clients requiring a one-stop design and build service. The company covers every aspect of design, project management and fit out.

Vivid Interiors undertakes fit out and refurbishment projects in the retail banking, hotel and higher education sectors. It works both directly with clients and through appointed professional teams.

Revenue £m


Revenue
Operating profit £m


Operating profit
Operating profit %


Operating profit
Order book £m
(as at 1 January 2010)


Graph

Operating profit is profit from operations before amortisation.

RightOverbury


Client BBC
Location Media Village, West London

BBC staff using an informal meeting area as part of the major refurbishment of Media Village for the BBC in West London. This project was undertaken within a framework agreement between the BBC and Overbury to refurbish and fit out a number of spaces across the corporation's broad property estate.


2009 review

Sound financial performance

In 2009 the Fit Out division delivered a strong performance given the challenging market and generated revenue of £291m (2008: £474m) and operating profit of £13.8m (2008: £25.8m). Margin held up strongly for the year at 4.7% (2008: 5.4%).

Tough market conditions

Contract volumes in both the commercial office and hotel sectors reduced significantly during 2009. This, combined with downward pressure on tender prices, made it much more difficult to maintain margin. However, the division remained focused on securing profitable opportunities and tight cost control and it is our view that the division performed well in maintaining its market leading position and healthy operating profit margin.

Regional markets and smaller projects held up well

More resilient market conditions outside London led to a proportional increase in regional revenue to 32% (2008: 22%). Fit Out's longer-term strategic aim is to generate 50% of its revenue from regional clients. The mainstay of the business continues to be smaller projects of under £1m in value and revenue levels in this market have remained broadly consistent during 2009.

Key growth sectors remain active

In contrast with the commercial sector, healthy activity in the public sector office and educational market during 2009 helped to insulate Fit Out's overall performance. The division also increased its share of the retail banking market. These markets are showing some signs of improving demand in 2010, albeit they remain highly competitive, and Fit Out is well placed to take advantage of opportunities as they arise.

Fewer major projects have an impact on revenue

During 2009 the market for larger projects (those valued at greater than £5m) reduced by around 40%. This sector had accounted for around half of the division's revenue in 2008 so the fall in demand impacted heavily in 2009. Tendering activity in this segment is expected to increase in value by around a third in 2010 from 2009 levels. As Fit Out is recognised as a market leader for delivering these large projects, it is in a strong position to capitalise on this growth in opportunities.

Differentiation through quality remains a key aim

Delivering leading margin over the long-term will depend on the division's ability to provide its clients with a superior service. It therefore continues to invest in industry-leading approaches to safety, sustainability and staff development. This includes the continued commitment to Perfect Delivery and providing an excellent client experience.

Outlook

2010 will continue to be challenging

An improvement in tender volumes towards the end of 2009 supports the view that demand in the UK fit out and refurbishment market has improved in the short-term. However, a meaningful recovery in the market or in tender prices is likely to be slow to emerge.

The division continues to look for growth in more stable markets and will therefore be targeting the retail banking, education and public sector occupier sectors in 2010.

Secured work for 2010

The division started 2010 with an order book at £171m (2008: £124m). This supports its belief that demand in 2010 will improve on 2009 although the market remains highly competitive and price sensitive.

BelowOverbury and Morgan Ashurst


Client Shire Pharmaceuticals
Location Basingstoke, Hampshire

Meeting and office areas being used at the completed construction and fit out of a major extension building for Shire at their HQ in Basingstoke. This project was a joint venture between Overbury, who completed the fit out, and Morgan Ashurst who constructed the shell of the building. The design was undertaken by Morgan Professional Services.


BelowMorgan Lovell


Client LV=
Location Bournemouth, Dorset

Staff using breakout and flexible working spaces at Liverpool Victoria's offices in Bournemouth. This project completed by Morgan Lovell included the full design and fit out of the space whilst in occupation. It is one of several projects delivered to the client during the year.

LV

RightVivid Interiors


Client University of Surrey
Location Guildford, Surrey

Staff and students in the striking and colourful foyer of the newly refurbished lecture block at the Guildford campus of the University of Surrey. As with many higher education projects this work was fast tracked to enable delivery during a recess in the faculty's calendar.

University of Surrey

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